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Knowledgebase : Requesting Technical Assistance
The "PennDOT Connects Technical Assistance" brochure provides information about requesting technical assistance (tech assist). The brochure explains what a tech assist is, how to request a tech assist, the types of tech assists, and the key tech assist ca...
When responding to a tech assist ticket via email, please reference the ticket ID in the correct format so that the response will append to the existing ticket. The proper ticket ID format is [#AAA-000-00000]. Be sure to include the brackets and hashtag. ...
If you are a News subscriber, you will receive an email whenever the PennDOT Connects Hub releases News information. Follow these instructions to subscribe to News or to unsubscribe from News. If you are not a News subscriber, you can still view the New...
The "PennDOT Connects Municipal Support Overview" brochure provides an overview of municipal support available under the PennDOT Connects program. The brochure introduces the PennDOT Connects Support Hub, technical assistance offerings, training and outre...
The "PennDOT Connects Municipal Training for Transportation and Land Use Planning" brochure provides information about requesting free training. The brochure explains how to request training, the various training modules, and how to register for a PennDOT...
Create a PennDOT Connects account to take advantage of all of the resources that the Hub has to offer. Only registered users can request technical assistance and receive emails about important news. The registration process is simple and only takes a coup...